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ITIL 4 Strategist: Direct, Plan and Improve
The ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification is a specialized module designed for professionals who need to move beyond operational execution into strategic leadership
- 90 min
- 65% to pass
- 40 bank questions
- 4 domains
Exam syllabus, organized by domain
The official PeopleCert blueprint, with the real weight each domain carries on test day.
Try a real question
Answer one question from the live bank. Grading happens on our servers, so the answer key never reaches the page.
Try a real question
Sample ITIL 4 Strategist: Direct, Plan and Improve exam question
Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.
During capacity planning for an existing service, the CFO argues that every unused resource is waste and that provisioning for possible peaks is unjustified. The business unit has shared historical evidence showing that seasonal peaks are consistently followed by a sharp increase in customer activity, and the service promise includes aggressive response-time targets. How should the strategist balance these concerns?
Exam facts at a glance
Every figure below comes from the certification record or from the question bank itself.
- Time limit
- 90 minutes
- Passing score
- 65%
- Domains
- 4
- Questions in our bank
- 40
- Level
- PROFESSIONAL
- Measured complexity
- 2.1 / 10
- Question mix
- 14 single · 14 multi · 12 interactive
Where the hard questions actually are
We score every question in the bank 1-10 on a reproducible formula. Below is the per-domain breakdown.
- Direct6 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Improve14 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 29% interactive
- Other (General)6 questions · complexity 2.7/10 · Gentle
50% multi-select · 0% scenario · 33% interactive
- Plan14 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 29% interactive
Read the questions before you take them
The question bank with the correct answer and a written explanation for every item.
Frequently asked questions
What you need to know before attempting the ITIL 4 Strategist: Direct, Plan and Improve certification.