ITIL 4 Specialist: Create, Deliver and Support

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ITIL 4 Specialist: Create, Deliver and Support

ITIL-4-CDS

The ITIL 4 Specialist: Create, Deliver and Support (CDS) certification is designed to provide professionals with the practical skills required to operate in a modern service management environment

90 min
70% to pass
40 bank questions
4 domains
Start the full practice examITIL 4 Specialist: Create, Deliver and Support — freshly shuffled Foundation questions, timed, with domain scoring and explanations.

Exam syllabus, organized by domain

The official PeopleCert blueprint, with the real weight each domain carries on test day.

Try a real question

Answer one question from the live bank. Grading happens on our servers, so the answer key never reaches the page.

Try a real question

Sample ITIL 4 Specialist: Create, Deliver and Support exam question

Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.

FoundationStakeholders

Which practices support effective trade-off management and transparent communication with stakeholders in CDS?

Exam facts at a glance

Every figure below comes from the certification record or from the question bank itself.

Time limit
90 minutes
Passing score
70%
Domains
4
Questions in our bank
40
Level
PROFESSIONAL
Measured complexity
2.0 / 10
Question mix
15 single · 14 multi · 11 interactive

Where the hard questions actually are

We score every question in the bank 1-10 on a reproducible formula. Below is the per-domain breakdown.

Exam complexity score2.0/10Gentle · measured across 40 bank questions
  • Continual improvement5 questions · complexity 2.0/10 · Gentle

    40% multi-select · 0% scenario · 20% interactive

  • Service management practices11 questions · complexity 2.0/10 · Gentle

    36% multi-select · 0% scenario · 27% interactive

  • Stakeholders10 questions · complexity 1.8/10 · Gentle

    30% multi-select · 0% scenario · 30% interactive

  • Value streams and processes14 questions · complexity 2.0/10 · Gentle

    36% multi-select · 0% scenario · 29% interactive

See the full difficulty breakdown and the methodology

Read the questions before you take them

The question bank with the correct answer and a written explanation for every item.

Browse 40 ITIL 4 Specialist: Create, Deliver and Support questions with answers

Frequently asked questions

What you need to know before attempting the ITIL 4 Specialist: Create, Deliver and Support certification.

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