Salesforce Certified Business Analyst
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Salesforce Certified Business Analyst

Salesforce-BA

Validate your ability to bridge the gap between business needs and technology solutions using Salesforce-specific business analysis methodologies and stakeholder management techniques.

Exam syllabus, organized by domain

Try a real question

Sample Salesforce Certified Business Analyst exam question

Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.

ProficientCollaboration with Stakeholders

Using the dependency mapping in the code block, determine which trap occurs when the team de-prioritizes Requirement Y even though it is needed by other requirements.

text
Requirement X: Must-have for release, depends on Requirement Y
Requirement Y: Nice-to-have icon change, no dependencies
Requirement Z: Should-have reporting, depends on Requirement Y

Frequently asked questions

Key facts about the Salesforce Certified Business Analyst certification and how to prepare for it.

Skills & Requirements

What you need to know before attempting the Salesforce Certified Business Analyst exam.