
Exam format
Salesforce Certified Business Analyst Exam Format
Everything the official exam blueprint specifies: question count, time limit, scoring and the weight each domain carries. The Salesforce Certified Business Analyst exam validates a candidate's proficiency in the core competencies required to serve as a bridge between business stakeholders and technical teams. Unlike purely technical certifications, this exam focuses on the human and procedural elements of a Salesforce implementation. It covers the entire lifecycle of business analysis, from the initial discovery phase where customer needs are uncovered, through the complex process of mapping business workflows, to the meticulous documentation of requirements and user stories. Candidates must demonstrate they can facilitate collaboration, manage stakeholder expectations, and ensure that the final technical solution meets the intended business objectives through rigorous user acceptance testing. This certification proves that the holder understands how to translate vague business desires into actionable, technical requirements within the Salesforce ecosystem.
- 60 questions
- 105 min
- 65% to pass
- 6 domains
Exam facts at a glance
What we know about this exam, and where the information comes from.
| Specification | Value |
|---|---|
| Questions | 60 |
| Time limit | 105 minutes (105s per question) |
| Passing score | 65% |
| Domains | 6 |
| Level | Associate |
| Question bank here | 60 questions |
| Source | Certilum's own record — the vendor does not publish this figure |
Official domain weights
The percentage of the exam each domain carries. Weight your revision by these numbers, not by what you find hardest.
| Domain | Weight | Topics | Practice Qs |
|---|---|---|---|
| Requirements | 18% |
| 11 |
| User Stories | 18% |
| 11 |
| User Acceptance | 12% |
| 7 |
| Customer Discovery | 17% |
| 10 |
| Business Process Mapping | 12% |
| 7 |
| Collaboration with Stakeholders | 23% |
| 14 |
The heaviest domain is Requirements at 18%, and that is where lost points cost you the most. Certilum scores you per domain so you can see the difference between a knowledge gap and a formatting problem.
Note from the vendor record: Official price published by Salesforce (JPY 30,000 tax not included); retake USD 100. Taxes are collected by Pearson VUE at registration. Registration through the Pearson VUE voucher store. Official exam page
More about the Salesforce Certified Business Analyst exam
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Frequently asked questions
Everything you need to know about the Salesforce Certified Business Analyst exam.