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Salesforce Certified Business Analyst
The Salesforce Certified Business Analyst exam validates a candidate's proficiency in the core competencies required to serve as a bridge between business stakeholders and technical teams
- 105 min
- 65% to pass
- 60 bank questions
- 6 domains
certilumExam syllabus, organized by domain
The official Salesforce blueprint, with the real weight each domain carries on test day.
Try a real question
Answer one question from the live bank. Grading happens on our servers, so the answer key never reaches the page.
Try a real question
Sample Salesforce Certified Business Analyst exam question
Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.
The UAT backlog in the code block contains four requirements. The product owner wants to apply the MoSCoW method to classify each item before building the test plan. Some items are critical to the system's success, some are important but can be worked around, some are merely desirable, and one is not needed in this release. Review the requirement descriptions in the code block and identify which requirement should be categorized as 'Should have'.
| ID | Requirement | Critical to success? | Workaround available? |
|----|-------------|----------------------|-----------------------|
| R1 | Automatically retry failed invoice exports | Yes | No |
| R2 | Allow CSV export for invoices | No | Yes, but manual and time-consuming |
| R3 | Custom dashboard background color | No | Yes, no impact |
| R4 | Enforce MFA on password reset | Yes | No |Exam facts at a glance
Every figure below comes from the certification record or from the question bank itself.
- Time limit
- 105 minutes
- Passing score
- 65%
- Domains
- 6
- Questions in our bank
- 60
- Level
- ASSOCIATE
- Measured complexity
- 2.0 / 10
- Question mix
- 23 single · 20 multi · 17 interactive
Where the hard questions actually are
We score every question in the bank 1-10 on a reproducible formula. Below is the per-domain breakdown.
- Business Process Mapping7 questions · complexity 1.7/10 · Gentle
29% multi-select · 0% scenario · 29% interactive
- Collaboration with Stakeholders14 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 29% interactive
- Customer Discovery10 questions · complexity 1.8/10 · Gentle
30% multi-select · 0% scenario · 30% interactive
- Requirements11 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 27% interactive
- User Acceptance7 questions · complexity 2.1/10 · Gentle
29% multi-select · 14% scenario · 29% interactive
- User Stories11 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 27% interactive
Read the questions before you take them
The question bank with the correct answer and a written explanation for every item.
Frequently asked questions
What you need to know before attempting the Salesforce Certified Business Analyst certification.