
Measured data
Salesforce Certified Business Analyst
We scored 60 real Salesforce Certified Business Analyst exam questions 1-10 on question complexity and broke the result down by exam domain.
- 60 questions scored
- 6 domains
- 2.0/10 overall complexity
Complexity by exam domain
Higher scores mean more demanding question formats. The exam score is computed over the whole bank, not averaged across domains.
- Business Process Mapping7 questions · complexity 1.7/10 · Gentle
29% multi-select · 0% scenario · 29% interactive
- Collaboration with Stakeholders14 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 29% interactive
- Customer Discovery10 questions · complexity 1.8/10 · Gentle
30% multi-select · 0% scenario · 30% interactive
- Requirements11 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 27% interactive
- User Acceptance7 questions · complexity 2.1/10 · Gentle
29% multi-select · 14% scenario · 29% interactive
- User Stories11 questions · complexity 2.0/10 · Gentle
36% multi-select · 0% scenario · 27% interactive
Full per-domain breakdown
Blueprint weight, bank size and question format mix for every domain of the exam.
| Domain | Blueprint | Questions | Single | Multi | Interactive | Complexity |
|---|---|---|---|---|---|---|
| Business Process Mapping | 12% | 7 | 3 | 2 | 2 | 1.7/10Gentle |
| Collaboration with Stakeholders | 23% | 14 | 5 | 5 | 4 | 2.0/10Gentle |
| Customer Discovery | 17% | 10 | 4 | 3 | 3 | 1.8/10Gentle |
| Requirements | 18% | 11 | 4 | 4 | 3 | 2.0/10Gentle |
| User Acceptance | 12% | 7 | 3 | 2 | 2 | 2.1/10Gentle |
| User Stories | 18% | 11 | 4 | 4 | 3 | 2.0/10Gentle |
How the score is calculated
The formula is fixed and public, so anyone can reproduce these numbers from the same bank.
Every question in the Salesforce Certified Business Analyst bank is measured on four signals that can be read directly from the database. Each signal is expressed as a share of the questions in the domain, and the four shares are combined with fixed weights:
- Multi-select questions (40% weight). Items with more than one correct answer. The candidate has to find all of them, which is the single hardest format in the bank.
- Scenario questions (30% weight). Questions longer than 150 characters, which describe a situation instead of a definition and therefore test reasoning rather than recall.
- Interactive questions (20% weight). Items that require reading code or a configuration snippet.
- Deep explanations (10% weight). Questions whose explanation runs past 300 characters, which signals a concept with real nuance behind it.
The combined share is multiplied by ten to produce a 1-10 score. The exam-level score is computed over the whole bank rather than averaged across domains, so a small domain cannot distort the total. Figures on this page are recomputed from the live bank on every crawl.
Data set: Certilum Salesforce Certified Business Analyst Foundation question bank, 60 questions, 6 domains. Published by CERTILUM. This is Certilum’s own measurement of its own question bank and is not an official Salesforce statistic.
- Questions analysed
- 60
- Exam domains
- 6
- Hardest domain
- User Acceptance (2.1)
- Most approachable domain
- Business Process Mapping (1.7)
- Question mix
- 23 single · 20 multi · 17 interactive
- Measured on
- Foundation
Frequently asked questions
What our Salesforce Certified Business Analyst complexity numbers mean and how they are produced.