ITIL 4 Foundation Exam Format

The ITIL 4 Foundation exam has 40 questions, and the vendor's published description is: 40 questions (multiple choice), 60 minutes.

You get 60 minutes, which is about 90 seconds per question. The published format is: 40 questions (multiple choice), 60 minutes.

The passing score is 65% (65%).

There are 7 domains: Understand 7 ITIL practices, Understand the key concepts of service management, Know the purpose and key terms of 15 ITIL practices, Understand the four dimensions of service management, Understand the purpose and components of the ITIL service value system, Understand the activities of the service value chain, and how they interconnect, Understand how the ITIL guiding principles can help an organization adopt and adapt service management. The official weights are Understand 7 ITIL practices 43%, Understand the key concepts of service management 12%, Know the purpose and key terms of 15 ITIL practices 18%, Understand the four dimensions of service management 5%, Understand the purpose and components of the ITIL service value system 2%, Understand the activities of the service value chain, and how they interconnect 5%, Understand how the ITIL guiding principles can help an organization adopt and adapt service management 15%.

Weight by percentage, not by domain. 43% is the one where lost points cost you the most, and Certilum scores you per domain so you can see exactly where that is.

Yes: 40 questions in our bank for this certification, each tagged to the exam domain it belongs to, with the official domain weights applied.