Avaya Aura® Core Components Technical Associate Support

Exam format

Avaya logo

Avaya Aura® Core Components Technical Associate Support Exam Format

72201T

Everything the official exam blueprint specifies: question count, time limit, scoring and the weight each domain carries. The Avaya Aura® Core Components Technical Associate Support certification (ASTA-7220) validates a candidate's foundational knowledge and skills required to manage and troubleshoot the Avaya Aura® platform. This certification covers system architecture, user and device administration, routine maintenance, alarm resolution, and feature support. It is ideal for support technicians, system administrators, and network engineers who are new to the Avaya ecosystem and need to demonstrate competence in day-to-day operational tasks. The exam focuses on practical, real-world scenarios that test the ability to identify, diagnose, and resolve common issues in an Avaya Aura® environment. Successful candidates will have a solid understanding of Avaya Aura® core components and the ability to leverage System Manager for administration and monitoring. This certification serves as a stepping stone to more advanced Avaya certifications and is highly valued by organizations deploying Avaya communication solutions.

66 questions
105 min
68% to pass
5 domains

Exam facts at a glance

What we know about this exam, and where the information comes from.

SpecificationValue
Questions66
Time limit105 minutes (95s per question)
Passing score68%
Domains5
LevelAssociate
Question bank here66 questions
SourceCertilum's own record — the vendor does not publish this figure

Official domain weights

The percentage of the exam each domain carries. Weight your revision by these numbers, not by what you find hardest.

DomainWeightTopicsPractice Qs
User and Feature Support15%
  • Configure and troubleshoot user features (call forwarding, hunt groups, auto attendant)
  • Support Avaya Aura® Messaging integration
  • Manage contact center features and agents
  • +1 more
10
Maintenance and Troubleshooting30%
  • Perform routine system backups and restores
  • Identify and resolve common alarm and error conditions
  • Troubleshoot call routing and audio quality issues
  • +2 more
20
System Administration and Management25%
  • Perform initial system setup and configuration using System Manager
  • Administer users, telephones, and stations via System Manager
  • Configure and manage SIP trunks and routing policies
  • +2 more
16
Security and Compliance Fundamentals15%
  • Understand security best practices for Avaya Aura® systems
  • Configure encryption and secure signaling
  • Implement network security controls (firewalls, VLANs)
  • +1 more
10
Avaya Aura® Core Components Overview and Architecture15%
  • Identify the components of the Avaya Aura® platform (Session Manager, System Manager, Communication Manager, Media Server)
  • Describe the architecture and call flow for a basic Avaya Aura® deployment
  • Understand the role of virtualization in Avaya Aura® environments
  • +1 more
10

The heaviest domain is User and Feature Support at 15%, and that is where lost points cost you the most. Certilum scores you per domain so you can see the difference between a knowledge gap and a formatting problem.

Note from the vendor record: PRICE: The 8 codes are 'Online Tests' (suffix T) of the Avaya Services Technical Associate (ASTA) program. AvayaLearning.com was decommissioned on 30-Jun-2026 and the official page avaya.com/credential-program-faq/ returns 404, so there is no verifiable official fee in force. The last official policy (Policies_and_Procedures.pdf from Avaya Learning) said: 'Avaya Online Tests are complimentary and there are not delivery charges' and 'Avaya Proctored Exam fees are $125 USD global list price per exam'. Pearson VUE (home.pearsonvue.com/avaya) does not publish prices. Certification: Avaya Aura Core Components Technical Associate Support..

More about the Avaya Aura® Core Components Technical Associate Support exam

Explore the rest of this page series: format, cost, difficulty, requirements and how to prepare.

Related certifications

Explore other certifications in the same category and see how they stack up.

Frequently asked questions

Everything you need to know about the Avaya Aura® Core Components Technical Associate Support exam.