Salesforce Certified Administrator

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Salesforce Certified Administrator

ADM-201

The Salesforce Certified Administrator exam validates that the candidate possesses the skills necessary to manage a Salesforce instance

105 min
68% to pass
60 bank questions
8 domains
Start the full practice examSalesforce Certified Administrator — freshly shuffled Foundation questions, timed, with domain scoring and explanations.

Exam syllabus, organized by domain

The official Salesforce blueprint, with the real weight each domain carries on test day.

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Sample Salesforce Certified Administrator exam question

Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.

MasterConfiguration and setup

A support manager asks the administrator to configure an Agentforce agent that can resolve Level 1 cases. The agent must read current Case and Account information, summarize the issue for the user, and then update the Case status when the user confirms the resolution. Which two configuration elements are necessary to make this workflow work?

Exam facts at a glance

Every figure below comes from the certification record or from the question bank itself.

Time limit
105 minutes
Passing score
68%
Domains
8
Questions in our bank
60
Level
ASSOCIATE
Measured complexity
2.1 / 10
Question mix
21 single · 20 multi · 19 interactive

Where the hard questions actually are

We score every question in the bank 1-10 on a reproducible formula. Below is the per-domain breakdown.

Exam complexity score2.1/10Gentle · measured across 60 bank questions
  • Agentforce5 questions · complexity 2.0/10 · Gentle

    40% multi-select · 0% scenario · 20% interactive

  • Automation9 questions · complexity 2.0/10 · Gentle

    33% multi-select · 0% scenario · 33% interactive

  • Configuration and setup9 questions · complexity 2.0/10 · Gentle

    33% multi-select · 0% scenario · 33% interactive

  • Data and analytics management10 questions · complexity 1.8/10 · Gentle

    30% multi-select · 0% scenario · 30% interactive

  • Object Manager and Lightning App Builder9 questions · complexity 2.0/10 · Gentle

    33% multi-select · 0% scenario · 33% interactive

  • Productivity and collaboration6 questions · complexity 2.0/10 · Gentle

    33% multi-select · 0% scenario · 33% interactive

  • Sales and marketing applications6 questions · complexity 2.0/10 · Gentle

    33% multi-select · 0% scenario · 33% interactive

  • Service and support applications6 questions · complexity 3.0/10 · Gentle

    33% multi-select · 33% scenario · 33% interactive

See the full difficulty breakdown and the methodology

Read the questions before you take them

The question bank with the correct answer and a written explanation for every item.

Browse 60 Salesforce Certified Administrator questions with answers

Frequently asked questions

What you need to know before attempting the Salesforce Certified Administrator certification.

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