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Salesforce Certified Administrator
The Salesforce Certified Administrator exam validates that the candidate possesses the skills necessary to manage a Salesforce instance
- 105 min
- 68% to pass
- 60 bank questions
- 8 domains
Exam syllabus, organized by domain
The official Salesforce blueprint, with the real weight each domain carries on test day.
Try a real question
Answer one question from the live bank. Grading happens on our servers, so the answer key never reaches the page.
Try a real question
Sample Salesforce Certified Administrator exam question
Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.
A support manager asks the administrator to configure an Agentforce agent that can resolve Level 1 cases. The agent must read current Case and Account information, summarize the issue for the user, and then update the Case status when the user confirms the resolution. Which two configuration elements are necessary to make this workflow work?
Exam facts at a glance
Every figure below comes from the certification record or from the question bank itself.
- Time limit
- 105 minutes
- Passing score
- 68%
- Domains
- 8
- Questions in our bank
- 60
- Level
- ASSOCIATE
- Measured complexity
- 2.1 / 10
- Question mix
- 21 single · 20 multi · 19 interactive
Where the hard questions actually are
We score every question in the bank 1-10 on a reproducible formula. Below is the per-domain breakdown.
- Agentforce5 questions · complexity 2.0/10 · Gentle
40% multi-select · 0% scenario · 20% interactive
- Automation9 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Configuration and setup9 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Data and analytics management10 questions · complexity 1.8/10 · Gentle
30% multi-select · 0% scenario · 30% interactive
- Object Manager and Lightning App Builder9 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Productivity and collaboration6 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Sales and marketing applications6 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Service and support applications6 questions · complexity 3.0/10 · Gentle
33% multi-select · 33% scenario · 33% interactive
Read the questions before you take them
The question bank with the correct answer and a written explanation for every item.
Frequently asked questions
What you need to know before attempting the Salesforce Certified Administrator certification.
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