Free diagnostic practice
Avaya Experience Portal with POM Technical Associate Support
The Avaya Experience Portal with POM Technical Associate Support certification validates foundational skills needed to support and maintain Avaya Experience Portal environments with Point of Management
- 90 min
- 66% to pass
- 61 bank questions
- 5 domains
Exam syllabus, organized by domain
The official Avaya blueprint, with the real weight each domain carries on test day.
Try a real question
Answer one question from the live bank. Grading happens on our servers, so the answer key never reaches the page.
Try a real question
Sample Avaya Experience Portal with POM Technical Associate Support exam question
Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.
Identify two core components that make up the AEP platform.
Exam facts at a glance
Every figure below comes from the certification record or from the question bank itself.
- Time limit
- 90 minutes
- Passing score
- 66%
- Domains
- 5
- Questions in our bank
- 61
- Level
- ASSOCIATE
- Measured complexity
- 2.0 / 10
- Question mix
- 21 single · 20 multi · 20 interactive
Where the hard questions actually are
We score every question in the bank 1-10 on a reproducible formula. Below is the per-domain breakdown.
- AEP and POM Installation and Configuration16 questions · complexity 1.9/10 · Gentle
31% multi-select · 0% scenario · 31% interactive
- Application and Script Management12 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Avaya Experience Portal (AEP) and POM Fundamentals12 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- System Administration and Maintenance12 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
- Troubleshooting and Technical Support9 questions · complexity 2.0/10 · Gentle
33% multi-select · 0% scenario · 33% interactive
Read the questions before you take them
The question bank with the correct answer and a written explanation for every item.
Frequently asked questions
What you need to know before attempting the Avaya Experience Portal with POM Technical Associate Support certification.