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Avaya Aura® Core Components Technical Associate Support
The Avaya Aura® Core Components Technical Associate Support certification (ASTA-7220) validates a candidate's foundational knowledge and skills required to manage and troubleshoot the Avaya Aura® platform
- 105 min
- 68% to pass
- 66 bank questions
- 5 domains
Exam syllabus, organized by domain
The official Avaya blueprint, with the real weight each domain carries on test day.
Try a real question
Answer one question from the live bank. Grading happens on our servers, so the answer key never reaches the page.
Try a real question
Sample Avaya Aura® Core Components Technical Associate Support exam question
Answer this question the same way you would on exam day. No sign-up needed — one random question, three tries to swap it out.
An agent reports that they are logged into the ACD system but not receiving any calls. The real‑time display shows the agent's state as 'Auxiliary' with reason code 'Break'. The agent insists they did not manually enter Aux. What is the most likely reason the agent is not receiving calls?
Exam facts at a glance
Every figure below comes from the certification record or from the question bank itself.
- Time limit
- 105 minutes
- Passing score
- 68%
- Domains
- 5
- Questions in our bank
- 66
- Level
- ASSOCIATE
- Measured complexity
- 1.9 / 10
- Question mix
- 25 single · 21 multi · 20 interactive
Where the hard questions actually are
We score every question in the bank 1-10 on a reproducible formula. Below is the per-domain breakdown.
- Avaya Aura® Core Components Overview and Architecture10 questions · complexity 1.8/10 · Gentle
30% multi-select · 0% scenario · 30% interactive
- Maintenance and Troubleshooting20 questions · complexity 2.0/10 · Gentle
35% multi-select · 0% scenario · 30% interactive
- Security and Compliance Fundamentals10 questions · complexity 1.8/10 · Gentle
30% multi-select · 0% scenario · 30% interactive
- System Administration and Management16 questions · complexity 1.9/10 · Gentle
31% multi-select · 0% scenario · 31% interactive
- User and Feature Support10 questions · complexity 1.8/10 · Gentle
30% multi-select · 0% scenario · 30% interactive
Read the questions before you take them
The question bank with the correct answer and a written explanation for every item.
Frequently asked questions
What you need to know before attempting the Avaya Aura® Core Components Technical Associate Support certification.