Exam cost
Salesforce Certified Service Cloud Consultant Exam Cost
The published price for the Salesforce Certified Service Cloud Consultant certification exam, what it covers, and what the real total budget looks like once retakes and study time are counted.
- USD 200 (or JPY 30,000), plus applicable taxes as required per local law; retake USD 100 exam fee
- 105 min
- 60 questions
certilumWhat the exam costs
Published by the certification body. No estimates, no ranges.
What the fee covers
Knowing the boundary of the price stops the surprise costs later.
| Item | Included in the exam fee |
|---|---|
| The exam session | Yes, including the 105-minute session |
| Exam retake | Covered by the published terms |
| Discount voucher | Not listed in the published price |
| Practice questions | No, those are a separate Certilum product (60 questions for this exam) |
| Training course | No, sold separately by providers and training companies |
The exam fee buys you one attempt at the Salesforce Certified Service Cloud Consultant. Everything else on your path to certification, revision material included, sits outside this price, and that is where most of the budget of a certification actually goes.
Note from the vendor record: Certification renamed effective July 24, 2026: Salesforce Certified Service Cloud Consultant -> Salesforce Certified Agentforce Service Consultant (official Name Changes FAQ; renamed guide id 005389671, original guide id 005298989). Exam guide reads 'Version: Summer '25 Release'; prerequisite: Salesforce Certified Platform Administrator. Fee sources: official exam pricing article id 005298916 (consultant exams USD 200 / JPY 30,000, retake USD 100) and Retake Policy article id 005298880 (lists Salesforce Certified Agentforce Service Consultant retake USD 100). Page bodies are JS-rendered; bullet values were captured from the search engine's index of the official page.
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Frequently asked questions
Everything you need to know about the Salesforce Certified Service Cloud Consultant exam.