Exam format
ITIL 4 Strategist: Direct, Plan and Improve Exam Format
Everything the official exam blueprint specifies: question count, time limit, scoring and the weight each domain carries. The ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification is a specialized module designed for professionals who need to move beyond operational execution into strategic leadership. This certification focuses on the ability to provide direction for service management, create effective plans for service delivery, and implement robust improvement frameworks. It bridges the gap between high-level business strategy and day-to-day IT operations, ensuring that service management activities are always aligned with the evolving needs of the organization. Candidates will learn how to navigate complex decision-making processes, manage resource allocation through strategic planning, and foster a culture of continuous improvement using the ITIL 4 framework.
- 40 questions
- 90 min
- 65% to pass
- 4 domains
certilumExam facts at a glance
What we know about this exam, and where the information comes from.
| Specification | Value |
|---|---|
| Questions | 40 |
| Time limit | 90 minutes (135s per question) |
| Passing score | 65% |
| Domains | 4 |
| Level | Professional |
| Question bank here | 40 questions |
| Source | Certilum's own record — the vendor does not publish this figure |
Official domain weights
The percentage of the exam each domain carries. Weight your revision by these numbers, not by what you find hardest.
| Domain | Weight | Topics | Practice Qs |
|---|---|---|---|
| Plan | 35% |
| 14 |
| Direct | 15% |
| 6 |
| Improve | 35% |
| 14 |
| Other (General) | 15% |
| 6 |
The heaviest domain is Plan at 35%, and that is where lost points cost you the most. Certilum scores you per domain so you can see the difference between a knowledge gap and a formatting problem.
Note from the vendor record: Price of the 'Exam bundle' on the official PeopleCert page (includes 1 retake). Completing prior training (ATO or ITIL Official eLearning) is mandatory for the results to be released. PeopleCert has 3 pricing regions and the ITIL catalogue lists these modules 'from US$865.00'. Module ITIL 4 Strategist: Direct, Plan and Improve (60 CPD renewal points). Official exam page
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Everything you need to know about the ITIL 4 Strategist: Direct, Plan and Improve exam.