Exam format
ITIL 4 Specialist: Create, Deliver and Support Exam Format
Everything the official exam blueprint specifies: question count, time limit, scoring and the weight each domain carries. The ITIL 4 Specialist: Create, Deliver and Support (CDS) certification is designed to provide professionals with the practical skills required to operate in a modern service management environment. Unlike foundational courses, CDS focuses heavily on the practical application of value streams. It teaches candidates how to move beyond theoretical knowledge to actually designing, delivering, and supporting services through optimized processes. You will learn how to coordinate various practices to ensure that the output of one activity becomes the effective input for the next, ultimately driving value for the customer. The curriculum emphasizes the importance of understanding stakeholder requirements and ensuring that all activities within a service lifecycle are aligned with the organizational goals of agility and efficiency.
- 40 questions
- 90 min
- 70% to pass
- 4 domains
Exam facts at a glance
The published specifications for this certification.
| Specification | Value |
|---|---|
| Questions | 40 |
| Time limit | 90 minutes (135s per question) |
| Passing score | 70% — 70% (minimum required score to pass) |
| Domains | 4 |
| Level | Professional |
| Question bank here | 40 questions |
| Published format | 40 questions; 90 minutes; multiple choice |
| Source | Official exam specification, published by the vendor |
Official domain weights
The percentage of the exam each domain carries. Weight your revision by these numbers, not by what you find hardest.
| Domain | Weight | Topics | Practice Qs |
|---|---|---|---|
| Stakeholders | 25% |
| 10 |
| Continual improvement | 13% |
| 5 |
| Value streams and processes | 34% |
| 14 |
| Service management practices | 28% |
| 11 |
The heaviest domain is Stakeholders at 25%, and that is where lost points cost you the most. Certilum scores you per domain so you can see the difference between a knowledge gap and a formatting problem.
Note from the vendor record: ITIL 4 Specialist: Create, Deliver and Support (CDS) is a PeopleCert/Axelos exam. Prerequisite is ITIL 4 Foundation, or an ITIL v3 foundation/ITIL 4 Managing Professional certificate, and candidates are expected to take training through an Axelos PeopleCert Accredited Training Organization or PeopleCert Official eLearning; results are available immediately after completion. Certification renewal is required every 3 years and involves earning 60 CPD points. Pricing displayed on the official page was rendered for a Costa Rica locale including VAT (exam bundle US$683.00), so amounts differ by region, currency and tax treatment; there is no separate unpublished fee. Official exam page
More about the ITIL 4 Specialist: Create, Deliver and Support exam
Explore the rest of this page series: format, cost, difficulty, requirements and how to prepare.
Related certifications
Explore other certifications in the same category and see how they stack up.
Frequently asked questions
Everything you need to know about the ITIL 4 Specialist: Create, Deliver and Support exam.