How many questions are on the Avaya Cloud Office™ Administrator exam?

Our record lists 40 questions for the Avaya Cloud Office™ Administrator. The vendor does not publish a question count, so treat that as a working figure rather than an official specification.

How long do you have to complete the Avaya Cloud Office™ Administrator exam?

Our record lists 90 minutes, roughly 135 seconds per question. The vendor does not publish a duration for this exam, so use it as a planning figure.

What score do you need to pass the Avaya Cloud Office™ Administrator exam?

Our record lists 70% as the pass mark for the Avaya Cloud Office™ Administrator. Most certification bodies do not publish a numeric cut score, so treat this as our benchmark rather than an official threshold.

What are the domains on the Avaya Cloud Office™ Administrator exam?

There are 5 domains: Reporting and Monitoring, User and Device Management, Administration and Maintenance, Cloud Office Overview and Architecture, Call Routing and Feature Configuration. The official weights are Reporting and Monitoring 15%, User and Device Management 25%, Administration and Maintenance 20%, Cloud Office Overview and Architecture 15%, Call Routing and Feature Configuration 25%.

How should I use the domain weights when revising?

Weight by percentage, not by domain. 15% is the one where lost points cost you the most, and Certilum scores you per domain so you can see exactly where that is.

Does Certilum have practice questions for the Avaya Cloud Office™ Administrator exam?

Yes: 40 questions in our bank for this certification, each tagged to the exam domain it belongs to, with the official domain weights applied.

Exam format

Avaya Cloud Office™ Administrator Exam Format

64022T

Everything the official exam blueprint specifies: question count, time limit, scoring and the weight each domain carries. The Avaya Cloud Office™ Administrator certification validates the skills required to effectively administer the Avaya Cloud Office unified communications as a service (UCaaS) platform. This certification covers the full scope of administrative duties including user and device management, call routing configuration, system monitoring and reporting, and ongoing maintenance. Candidates must demonstrate proficiency in the administrative portal, understand cloud telephony fundamentals, and be able to troubleshoot common issues. Earning this certification confirms that an individual can manage day-to-day operations of an Avaya Cloud Office deployment, ensuring optimal performance, security, and user satisfaction. The exam tests both theoretical knowledge and practical application, requiring administrators to navigate real-world scenarios common in enterprise environments. As organizations increasingly adopt cloud communications, this certification positions professionals as trusted experts capable of driving successful UCaaS deployments and maximizing the business value of the Avaya platform.

40 questions

90 min

70% to pass

5 domains

certilum

Exam facts at a glance

What we know about this exam, and where the information comes from.

Specification	Value
Questions	40
Time limit	90 minutes (135s per question)
Passing score	70%
Domains	5
Level	Associate
Question bank here	40 questions
Source	Certilum's own record — the vendor does not publish this figure

Official domain weights

The percentage of the exam each domain carries. Weight your revision by these numbers, not by what you find hardest.

Domain	Weight	Topics	Practice Qs
Reporting and Monitoring	15%	Generate and interpret standard and custom reports Monitor system health, call quality, and usage analytics Troubleshoot common issues using diagnostic tools +2 more	6
User and Device Management	25%	Provision and manage user accounts in the Avaya Cloud Office portal Configure user permissions and feature access policies Add, remove, and manage desk phones and softphones +2 more	10
Administration and Maintenance	20%	Perform system backups and restore procedures Manage software upgrades and feature release testing Implement change management processes for administrative tasks +2 more	8
Cloud Office Overview and Architecture	15%	Describe the Avaya Cloud Office solution architecture and components Identify the key features and benefits of Avaya Cloud Office Understand the integration points with other business applications +2 more	6
Call Routing and Feature Configuration	25%	Configure call routing rules and emergency services (E911) Set up and manage auto attendants, call queues, and groups Implement extension dialing plans and number porting processes +2 more	10

The heaviest domain is Reporting and Monitoring at 15%, and that is where lost points cost you the most. Certilum scores you per domain so you can see the difference between a knowledge gap and a formatting problem.

Note from the vendor record: PRICE: The 8 codes are 'Online Tests' (suffix T) of the Avaya Services Technical Associate (ASTA) program. AvayaLearning.com was decommissioned on 30-Jun-2026 and the official page avaya.com/credential-program-faq/ returns 404, so there is no verifiable official fee in force. The last official policy (Policies_and_Procedures.pdf from Avaya Learning) said: 'Avaya Online Tests are complimentary and there are not delivery charges' and 'Avaya Proctored Exam fees are $125 USD global list price per exam'. Pearson VUE (home.pearsonvue.com/avaya) does not publish prices. Certification: Avaya Cloud Office Administrator..

More about the Avaya Cloud Office™ Administrator exam

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Frequently asked questions

Everything you need to know about the Avaya Cloud Office™ Administrator exam.